Follow up with the customers you're already getting.
ContentRipple builds automated systems for local service businesses that recover old estimates, respond to new leads, and collect more customer reviews.
We build the systems businesses forget to build.
Three systems. Three points where revenue gets lost.
We build the follow-up system around the part of the customer journey your business needs help with.
Reputation Management
Follow up with customers after a completed job and make it easier for happy customers to leave a review.
A customer finishes the job. The business doesn't want staff manually chasing every customer for a review. ContentRipple sets up the follow-up system so the request happens consistently after the job.
Estimate Recovery
Follow up with customers who received an estimate but never booked the job.
Sent quotes are often forgotten by both parties. We build automatic follow-up nudges over 10 days to resolve questions, offer open slots on your schedule, and secure the booking.
| Contact | Quote Value | Status | Result |
|---|---|---|---|
| John Doe | $2,500 | Nudge 3 Sent | Recovered |
| Jane Smith | $350 | Nudge 1 Sent | Pending |
| Robert K. | $1,800 | Complete | Recovered |
Lead → Booked Job
Respond to new enquiries quickly and help turn them into booked appointments.
If someone needs a local contractor, they call the first business on Google. If nobody answers, they immediately call the next. ContentRipple responds instantly via text, booking the appointment before they move on.
We build the follow-up system around your business.
Find the gap
We look at where customers are currently being lost or ignored in your journey.
Build the workflow
We write and build the appropriate SMS or email follow-up sequence.
Connect the system
We connect the communication and booking tools your business already uses.
Let it run
The system handles the repetitive follow-up while your business handles the actual job.
Where we help recover your business revenue.
To make it simple, we focus on the three exact moments in your day-to-day operations where customers are typically lost.
New Leads & Missed Calls
The Problem: A new customer calls or submits a form. You are busy on a job and can't answer. They immediately call the next contractor on Google and you lose the job.
Our Solution: The Lead → Booked Job System responds instantly via text within 30 seconds of a missed call to start the booking conversation.
Result: Missed Call → Booked Appointment
Unbooked Job Estimates
The Problem: You visit a homeowner and email them a quote. They say they'll think about it. Busy with new calls, you forget to follow up, and the estimate sits unanswered.
Our Solution: The Estimate Recovery System automatically sends polite text and email follow-ups over 10 days to get the estimate approved.
Result: Sent Estimate → Approved Job
Review & Reputation Loop
The Problem: You finish a job and the customer is happy. But you forget to ask for a Google review, or it is too complicated for them to find your link, so you get no reviews.
Our Solution: The Reputation Management System automatically texts the customer a direct link to leave a 5-star Google review.
Result: Completed Job → 5-Star Google Review
Built for businesses where one job is worth real money.
We focus exclusively on high-value local service businesses. When one missed call or unbooked estimate is worth thousands of dollars, a follow-up system pays for itself.
Plumbing
HVAC
Electrical
Roofing
Home Services
Simple math for high-value services.
We don't promise fake percentage increases or generic metrics. Instead, consider the direct economics of follow-up on your existing business volume.
Recovering Unbooked Estimates
Imagine sending a homeowner an estimate of $2,500 for a water heater replacement. The customer says, "Let me think about it," and you get busy with other service calls.
Without follow-up, that quote goes cold. With ContentRipple, the customer receives automated text nudges on Day 1, Day 4, and Day 10 to resolve any questions.
Potential Recovered Job: +$2,500
Capturing Missed Inquiries
A customer calls your business requesting an emergency AC repair diagnostics visit. You are on top of a roof or driving between jobs and miss the call.
Instead of leaving them to call your competitors, ContentRipple immediately texts them back within 30 seconds to lock in the booking.
Potential Diagnostic Fee Secured: +$150
Want to see where customers are falling through?
We'll look at your current customer flow and show you where a follow-up system could fit.